Shipping Policies:

  • We require a signature for delivery of all orders.
  • We will ship only to a physical home address or business address. We do not ship to P.O. Box addresses.
  • Shipping addresses cannot be changed after an order is placed for security purpose.
  • UPS Ground will generally make three (3) attempts to deliver your package. After the third attempt, it will be delivered back to Swanmait . We will contact you to determine next steps.
  • Risk of loss and title of the item passes to you, the customer, upon our delivery to the delivery carrier.
  • We are not responsible for shipping delays due to inclement weather, carrier delays, incorrect address, or updated address information.